We detail below the terms and conditions on which Citrus Events Limited (CEL) take bookings and make arrangements on behalf of its clients. We do not accept any bookings on any other terms.

1.Payment Terms

A deposit of 50% or any alternative amount advised, is payable on receipt of the Invoice to secure the arrangements detailed therein. The final balance of account is payable 60 days prior to the event. Any booking made within 60 days of the event is payable in full on receipt of the invoice. Any "extras" that we organise on behalf of our clients are payable in full, on receipt of the invoice. Should any amounts not be paid by the due date, CEL, at their sole discretion will be entitled to treat the booking as being cancelled by the client and, charge cancellation as set out in paragraph 12. CEL shall not be obliged to despatch tickets, passes and other documentation relevant to a booking, until all accounts have been paid in full.

2. The Contract

The contract to provide the arrangements or facilities shall be created by our acceptance of your booking which will be as from the date on which the invoice is issued to you. The parties making the Contract are CEL on the one hand and all clients represented by the person who confirms the booking on the other.

3. What is not included in a package

All transport arrangements to and from the event, unless specified. All items of a personal nature such as telephone, insurance, etc. Any "extra" items requested and arranged are chargeable and payable on invoice.

4. What is included in the package

Only the items in the appropriate sales literature or as further detailed in the Confirmation Account.

5. Timetable of Events

Whilst timetables are published they unfortunately cannot be guaranteed, and cannot therefore be a condition or form a part of a contract. Timetables are subject to alteration without notice, but every effort will be made by CEL to provide the best alternative timetable possible.

6. The Event/Occasion

CEL give no guarantee whatsoever that the event/occasion shall take place. Should any event/occasion be cancelled or postponed for any reason whatsoever, the client will have no entitlement to any refund of monies paid. It is the responsibility of the client to adequately insure themselves against postponement or cancellation, for whatever reason, of the event/occasion. The provisions of the S1(2) of the Law Reform (Frustrated Contracts) Act 1943 (or any re-enactment thereof) shall not apply to any agreement between CEL and the client.

7. Third Parties

CEL in making arrangements on behalf of its clients contracts with third parties for provision of all the necessary facilities including the provision of tickets for entry to the event/occasion. In doing so it is expressly agreed that CEL acts only as agent of the client and that no liability of any kind howsoever caused shall attach to CEL and the client shall be subject to any terms and conditions of contract with third parties. In the event that such facilities or tickets shall not be available, for whatever reason, any liability of CEL shall be limited to the return of all sums paid by the client for such facilities or tickets.

8. Alteration or cancellation of arrangements by third parties

When the arrangements and/or facilities for any event are changed or cancelled by a third party, CEL will use its best endeavours to provide a suitable alternative and/or secure a refund for the client only of monies paid to a third party, but is not obliged and cannot guarantee to do so.

9. Changes to arrangements by Citrus Events

Every reasonable effort will be made by CEL to adhere to advertised and confirmed arrangements, but CEL reserves the right at its sole discretion to alter, omit or change arrangements should it be found necessary to do so, and shall not have liability whatsoever to the client for any such changes, save a refund of any monies not expended.

10. Prices

All prices and arrangements are subject to VAT. CEL reserves the right to alter published or confirmed prices at any time prior to the event, to cover costs incurred.

11. Changes to arrangements by client

Every effort will be made by CEL to accommodate any changes or alterations requested."Extras" will be charged as such. Reduction in the number of a party will be treated as a cancellation, but only in respect of the number of reduced places. In the event that the client is in breach of any obligation under this contract, or has entered into receivership or liquidation, or has become bankrupt or insolvent, then this contract shall be treated as cancelled by the client. In such cases, cancellation charges in accordance with paragraph 12 shall be applied.

12. Cancellation

If any client wishes to cancel arrangements for whatever reason, the following "cancellation charges" shall apply: -

More than 60 days prior to the event and before the 'deposit due' date, as detailed on our Invoice. 10% Payable.

More than 60 days prior to the event and after the 'deposit due' date as detailed on our Invoice. Deposit only Payable.

Within 60 days of the event, in all instances whether any monies have previously been received or not. 100% Payable.

Cancellation must be submitted in writing or by facsimile.

13. Liability

CEL shall not be liable for any matter whatsoever that is beyond its control, and shall not in any circumstances be responsible for any sequential or indirect loss that may be incurred by the client or its guests, associates and agents, or any third party.

14. Assignment

CEL reserves the right to fulfil the terms of any booking through any subsidiary of it. In the event that this right is exercised, CEL will give written notice to that effect to the client. Upon service of such notice upon the client, all rights and liabilities arising under such booking, whether before or after the date of such notice, shall be adopted by the subsidiary and there shall be no liability attaching to CEL arising from that booking.

15. Descriptions

In compiling our brochures and establishing all our arrangement we have relied on the information provided by third parties. Wherever possible these have been verified. However, should you find anything that is not as described please let us know as soon as possible so that we can give it our attention.

16. Acceptance

The making of a booking with us, however confirmed, shall be deemed as acceptance by the client of the above terms and conditions.

17. English Law

This contract shall be governed by English Law and shall be subject to the sole jurisdiction of the English Courts.